Burch's is a local, family owned shoe store, steeped in a tradition of old-fashioned customer service that offers customers many of the finest shoe brands in the world.
We opened our first store in downtown Eugene in the early 1930's focusing on individualized attention while providing the highest quality and most comfortable footwear possible at a genuine value. Our reputation grew steadily and in 1969, Burch's opened its second store at Valley River Center. Then in 1999, as part of a plan by the owners of Oakway Mall to renovate and burnish the image of its property at Coburg and Oakway Road, we closed those two locations to become one of the first tenants to join the expansion of what is now Oakway Center.
Being a small store—compared to chain stores and todays on-line vendors—has never deterred us from continually searching the world for the best-looking, most comfortable shoes. With the help of our sophisticated inventory tracking system, rarely will you hear the words "we don't have those in stock." Stocking our inventory in all sizes, extra wide to extra narrow to everything in between, is one more reason we stay ahead of the competition.
From the beginning, our salespeople have been trained and are dedicated to properly fit your feet. Whether it's a dress shoe, casual shoe, boot, walking shoe or sandal, we are devoted to fit your feet correctly, with an emphasis on comfort. We think that's especially true for children's feet with their ever-changing growing requirements. We are so confident in our fit and comfort philosophy that you get Burch's exclusive 100% satisfaction forever guarantee with every shoe purchase.
As a major promoter of footwear comfort, we are also looking for ways to give customers extra value. In 2009, we discovered and invested in a process for manufacturing custom orthotics at a reasonable price, to help people who needed additional aid. Burch's Custom Orthotics are ideal for many foot problems that require custom support. Consultation and fitting are done in the store and your consultation is free.
Burch's success is founded on personalized customer service, fine quality footwear and our expertise in fitting for comfort. These standards will continue as we expand our offerings through Burch's Shoes, Burch's Rack and Burch's Kids stores.